If you still are having problems installing or running QueueMetrics, we suggest you check out the following resources:
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The QueueMetrics FAQ at http://queuemetrics.com/faq.jsp are a collection of common solved problems that many people experienced with QueueMetrics. If you are struck by an error message, this is the first place to look at.
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The official QueueMetrics User Manual can be read online at http://queuemetrics.com/manual.jsp and provides very detailed documentation on all aspects of QueueMetrics.
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The QueueMetrics forums at http://forum.queuemetrics.com will help you in pinpointing your problems and getting community support. They will also be helpful in seeing what other people are doing with QueueMetrics.
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AstRecipes is a wiki collecting Asterisk "recipes", aimed mostly at call-center users see http://astrecipes.net
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You may want to contact Loway if your problems are still unsolved see http://queuemetrics.com/contact.jsp for all relevant contact information.