2. Frequently Asked Questions (FAQs)
Here is a list of FAQ’s on running QueueMetrics on a Widows server.
If you are still experiencing difficulty in installing or running QueueMetrics on your PBX, we suggest
you check out the following resources:
-
The ’QueueMetrics User Manual’ is the definitive guide to QueueMetrics. It explains all the features,
graphs, reports and configuration option at length. You can read a browsable version
at http://queuemetrics.com/manuals/QM_UserManual-chunked/
-
The ’QueueMetrics FAQ’ at http://queuemetrics.com/faq.jsp are a collection of common solved problems
that many people experienced with QueueMetrics. If you are struck by an error message, this is the
first place to look at.
-
The ’QueueMetrics forums’ at http://forum.queuemetrics.com will help you in pinpointing your problems
and getting community support. They will also be helpful in seeing what other people are doing with QueueMetrics.
-
’AstRecipes’ is a wiki collecting Asterisk "recipes", aimed mostly at call-center
users - see http://astrecipes.net
You may contact Loway if some issues are still unsolved -
see http://queuemetrics.com/contact.jsp for all relevant contact information.