A. Response block names

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Each XML-RPC call will have its own admissible set of block names that can be asked for. Response blocks come in families, also known as Data Objects. Each response block name is made up of the Data Object name dot the method name, as in KoDO.DiscCauses. Remember that response block names are case sensitive.

A.1. Response block names for QM.stats

A complete list of possible QueueMetrics blocks is now maintained in the QueueMetrics User Manual, chapter 6 "Report Details". The User Manual can be obtained from the QueueMetrics website.

For every possible block there is a name, a description, a "shortcut code" for ease of identification and an XML-RPC code. That is the name of the block that has to be retrieved over XML-RPC.

	Note
For example, if we want to access the "Disconnection Causes" block, we will look it up in the manual until we encounter "UN03 - Disconnection Causes". We see that its XML-RPC code is "KoDO.DiscCauses", so that is the name of the block we’ll be asking for. Block names are case-sensitive, so make sure you are writing it as it is on the User Manual.

Note

For example, if we want to access the "Disconnection Causes" block, we will look it up in the manual until we encounter "UN03 - Disconnection Causes".

We see that its XML-RPC code is "KoDO.DiscCauses", so that is the name of the block we’ll be asking for. Block names are case-sensitive, so make sure you are writing it as it is on the User Manual.