Our Customer Care helps you get the most value from any Loway solution.
Customer support and product updates are included in products purchase completely free of charge within the license duration period.
Want more? Check out our Priority Mail Support: reserve your VIP e-mail access that is always processed on top of the support queue. Purchased separately.
Our support doesn't include configuration of Asterisk PBX or other non-Loway systems and the writing of custom software or extensions of Loway systems.
After your booking request, you will receive an email with all the details of the webinar, a Meeting ID and a link to download the GoToMeeting client. Accept the download. Enter the Meeting Password and the GoToMeeting viewer window will appear. Join the event fifteen minutes before the beginning.
If are running an Asterisk-ready distro such as Elastix, AsteriskNOW or FreePBX Distro, check out our Espresso Automatic Installer: the one-step solution to have QueueMetrics installed and configured in a couple of minutes.
Any single, discrete technical problem requiring remote connection to non-Loway's servers by our engineers, should be purchased separately.