Monitor your Asterisk based Contact Centers with QueueMetrics. Asterisk is a free and open source framework for building communications applications.

QueueMetrics has been the best choice for contact centres using Asterisk's app_queue since 2005 and is used on thousands of systems world-wide.

Thanks to QueueMetrics' 200+ reports, you can track with great accuracy your Asterisk based Call Center's performance. Make full use of the agent page and realtime view, to keep track of everything that is happening on your queues.

QueueMetrics also offers a fully integrated WebRTC Softphone, that allows your agents to make calls directly from their browser, no installation required.

All you need to do is follow these simple steps:

1. Request a free Trial License for the On-Premise or Hosted version.
1. If you have requested the Live (hosted) version, one of our engineers will contact you to setup the system for free!
2. If you are installing the On-Premise version instead, follow our Installation Guide on how to set up the system.
2. Start your Call Center reporting immediately, with Historical Reports and Realtime Customizable Wallboards.