Asterisk in the Contact Centre Satisfaction report 2018


Understanding the future of Asterisk® call center industry.

As you may know in 2014 Loway released the first Asterisk call center client satisfaction survey; we ran the survey as a tool to analyze client satisfaction on existing QueueMetrics users. But things got to be more interesting than we expected, so the final project went on the direction of an overview of the Asterisk call center market from 2013 to 2014.

Now it's time to do it again:

Which model of PBX is the most used worldwide? How satisfied are customers and users areound the world? How big are Asterisk® and call-centers?

The survey will take 5 minutes only, responses are completely anonymous.

You will receive a copy of the final survey in October.

If you have any questions about the survey, please email us: marketing at loway dot ch

We personally want to thank YOU for every second invested in our research.
Closes September 2018

QueueMetrics is a contact-center monitoring and reporting suite created by Loway. It tracks everything in your Asterisk® based call-center: targets, conversion rates and agents activities, with a wide range of different professionals reports and statistics.

Begin your free trial today!

QueueMetrics integrates with Atmos CallCabinet call recording system to provide customers with secure and accurate cloud call recordings for their Asterisk PBX based call centers. Request your trial here.