Asterisk in the Contact Center

Loway Customer Satisfaction Report 2014

Market research and customers satisfaction is a key component in any organization's success.

With this in mind we sent a survey to our customers running Asterisk and QueueMetrics. It was an anonymous online form completed in October-November 2013.

­As far as we know, this is the first study of its kind in the Asterisk worldwide community.

The results were surprising.

Discover the satisfaction report contents:

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