AMI connection not working in Asterisk 1.6

In order to perform a set of actions in Asterisk (eg. getting Live statistics, starting channel monitoring, logging agents on and off, setting call statuses) QueueMetrics needs to connect to Asterisk over the AMI interface.

In Asterisk 1.6 (AMI 1.1), in order to set up its calls, you have to make sure that the account that QM uses has ORIGINATE privileges as well as WRITE.

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QueueMetrics Training