Detecting realtime timing issues

2010-04-22
If you run MySQL storage, it is easy to check whether the time zone on the Asterisk server is correct:
  • Go to Home -> Edit QueueMetrics settings -> Mysql storage information
  • Look at the partition that contains your Asterisk data
  • Look at the "To" and "Last heartbeat" values; write them down somewhere
  • Send a call to the any queue on the system and look at your watch
  • Go again to Home -> Edit QueueMetrics settings -> Mysql storage information so that the page is reloaded
  • You should see that the "To" and "last heartbeat" values have changed and show the time the call was placed, answered or closed (whetever happened last)
  • If the values have not changed, this means your qloaderd is not running. Try and restart it
  • If the values are off from what you looked up on your watch, this means that Asterisk is using a wrong time or - worse - a wrong time zone.
See also:

Permalink - Back to FAQs

QueueMetrics Training