What QueueMetrics can do for you?

Here's a list of QueueMetrics' Features

---

• QueueMetrics live demo
  Test online a simplified version of QueueMetrics software.


• Realtime Monitoring
  An explanation of our real-time monitoring tool, ideal for supervisors.


• Dedicated Agent Page
  The Swiss army knife of every contact center.


• Agent Performance Monitor
  Measure the performance of your teams.


• WebRTC Softphone
  A solid alternative to an expensive physical phone for your agents.


• Customizable Wallboard
  Originally created to display status information on giant screen, wallboard evolved and are flexible enough to act as a local dashboard as well as a big status updater.


• Custom QA Forms
  QA, made easy.


• Scheduled Reports
  A customized report, directly in your email.


• Outbound Call Tracking
  Keep track of outgoing campaigns as well as inbound ones.


• Custom Reports
  The metrics you need, custom-tailored for your business.


• Remote Working
  A must for today's business environment.


• High Availability
  We can set you up a cluster that will keep on working even when things go bad.


• White Label Service
  Get your own fully customized and branded contact centre solution.