QueueMetrics is a highly scalable monitoring and reporting suite that addresses the needs of thousands of contact centers worldwide and offers a broad range of integrated benefits like agent productivity monitoring, target measurement, conversion rates tracking, realtime campaign statistics analysis, customizable wallboards and an easy to use agent interface with WebRTC softphone integrated.
It’s available on premise or as a cloud hosted solution service.
You can start your live demo simply clicking the below button.
Please be aware that this demo version does not contain the configuration menus while the complete version includes the agent page and is fully customizable.
We hope you enjoyed your QueueMetrics experience!