QueueWiz - a free call-center simulator

2013-10-02
We developed and released online a new free call center application: we called it "QueueWiz Call Center Simulator".

You can easily and accurately simulate your call center costs, stats and performance.

Try it free at http://queuewiz.queuemetrics.com and let us know your thoughts about it for future improvements and adds on.

QueueWiz can estimate:
  • Interactive Traffic Intensity Simulation
  • Agents Engagement Time Measurement
  • Wait Times, Call Lengths, Queue sizes and many more details
  • Revenue per Call and per Agent
  • Hourly costs, gross and margin
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