pascom Netzwerktechnik GmbH, founded in 1997, has grown into one of the leading specialist VoIP PBX vendors within the business communications sector. Core to their success has been the development and distribution of the mobydick VoIP phone system software combined with the development of strong relationships with leading names within the IP telecommunications industry including Loway.

mobydick is a powerful Asterisk based VoIP solution that is as powerful as it is flexible, delivering, as standard, a whole host of UC (mobility, presence etc) and Contact Center features that one would expect from the complete VoIP PBX solution. Additional features include a high availability cluster option that is ideal for Call Centers as well as countless integration possibilities to improve customer care and satisfaction.

pascom decided on Loway's QueueMetrics Call Monitoring software because of its reputation plus the ease with which the program can be integrated into their mobydick IP PBX software solution.

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