Wazo Call-center Monitoring Software

Monitor your Wazo based Contact Centers with QueueMetrics. The Wazo Platform is an Asterisk based, Open Source project allowing to build carrier grade programmable IP communication infrastructures.

Realtime Monitoring for agents and queues with Wazo PBX

Improve your Call Center Metrics by leveraging QueueMetrics' 200+ reports, agent page and realtime view.

QueueMetrics also offers a fully integrated WebRTC Softphone, that allows your agents to make calls directly from their browser, no installation required

Custom Report On the Wazo system.

All you need to do is follow these simple steps:

  1. Request a free Trial License for the On-Premise or Hosted version.
  2. Follow our Installation Guide on how to set up the system.
  3. Start reporting immediately, with Historical Reports and Realtime Customizable Wallboards.