Increase the productivity and credibility of your business and call center services with the white-label version of QueueMetrics: our call center statistics software.
The white-label version, also known as OEM, has the look and feel of a proprietary application you can use to manage every aspect of the call center, on site or remotely.
You can keep track of calls, agents, your staff's performance, and every other relevant metrics, with software that looks as if it was created by your company.
The white-label version is complete with logos, images, and colors taken directly from your company style guide.
White-label, what can you customize?
The white-label program lets you edit the appearance of the software in order to match your company's brand-identity.
All the main visuals aspects of QueueMetrics can be customized. You are able to change any color, size and style of fonts and backgrounds.
This allows you to to match the image of your brand and enhance your consistency toward your customers, differentiating you from your competitors with an exclusive tool.
During the whole white-labelling process and after, you are
assigned a dedicated web designer to support you.
Maintenance of the white-label version is performed by Loway
as well as any future addition or changes to any visual aspect or
image.
Read here the full presentation of the white-labelling service, with all the details regarding this customization.