Access the most detailed FreeSWITCH (mod_callcenter) reporting with QueueMetrics. FreeSWITCH is a Software Defined Telecom Stack enabling the digital transformation from proprietary telecom switches to a versatile software implementation that runs on any commodity hardware.

Thanks to QueueMetrics' 200+ reports, agent page and realtime view, improving your call center productivity has never been easier.

Fully integrated with the mod_callcenter module, QueueMetrics offers precise and reliable metrics to track your agents and queues' activity.

• Full call details, with over 200 reports
• Real-time and historical view
• Manage and analyze agent sessions (log on, log off) from the Agent's page
• Track agent status during pauses, with pause codes
• CRM integration
• Create custom wallboards in seconds
• Works with FusionPBX

All you need to do is follow these simple steps:

1. Request a free Trial License for our hosted QueueMetrics service.
2. You will be assigned one of our engineers, who will contact you and setup the system for free.
3. Start your Call Center reporting immediately, with Historical Reports and Realtime Customizable Wallboards.