Articles tagged "contactcenter"
- QueueMetrics – WombatDialer Recall Scheduling Tutorial (19 Jul 2018 | Tags: voip, Asterisk PBX, callcenter, contactcenter, recall scheduling, outbound campaign, WombatDialer, outbound)
- QueueMetrics - CallCabinet Integration Tutorial (27 Jun 2018 | Tags: voip, Asterisk PBX, callcenter, contactcenter, CallCabinet, recordings, cloud callcenter)
- First-Call Resolution (20 Jun 2018 | Tags: voip, Asterisk PBX, callcenter, contactcenter, call resolution, sla)
- Automated Recalls (19 Apr 2018 | Tags: voip, Asterisk PBX, callcenter, contactcenter, call back, recall, sla, WombatDialer, outbound)