Articles tagged "quality assessment"
- Automating Quality Assessement: post-call surveys (08 Mar 2018 | Tags: quality assessment, call center, QueueMetrics, Asterisk PBX, QA, survey)
- Quality Assessment with QueueMetrics: Advanced QA (25 Jul 2017 | Tags: quality, quality assessment, QA, call center, callcenter, call center management, Asterisk PBX)
- Quality Assessment with QueueMetrics: Getting started with QA (10 Jul 2017 | Tags: quality, quality assessment, QA, call center, callcenter, Asterisk PBX)