Articles tagged "IVR"
- IVR: The Call Center Warm-Up Band (08 Nov 2018 | Tags: queuemetrics, call center, IVR, paths tracking)
- The Head in the Sand Mentality… and how it can harm your call flow. (24 Apr 2017 | Tags: IVR, call center, callcenter, Asterisk)
- What Your IVR Says About Your Competency (01 Feb 2017 | Tags: IVR, callcenter, Allison Smith)