Why do I see duplicate calls in the reports with a Caller-ID set to '*'?
2009-09-12If you see all (or many) calls in the Processed Calls or the Lost
Calls reports as being present twice with the
same start hour, the first time having a correct Caller-ID and the second time
displaying '*' in the Caller-ID field, this means that you have duplicate data
in your database.
This is usually caused by having mutiple instances of the qloaderd running at the same time - maybe you run them manually, or one instance was not stopped correctly during a restart. Stop them all manually and restart just one.
In order to "clean up" the database, use the queuePartialUpdater tool that ships with the qloaderd - it will basically unload a queue_log file and will reload it.
This is usually caused by having mutiple instances of the qloaderd running at the same time - maybe you run them manually, or one instance was not stopped correctly during a restart. Stop them all manually and restart just one.
In order to "clean up" the database, use the queuePartialUpdater tool that ships with the qloaderd - it will basically unload a queue_log file and will reload it.