Ingenuity, resilience, simplicity and many mistakes - from on-prem to cloud platform

2019-10-02

In this video conference held during JanusCon 2019, Mr Emilitri, CEO of Loway, speaks about transition from on-prem to cloud platforms.

The speech covers how to transition a mature product into a cloud-based, large scale, real-time callcenter analytics platform taking advantage of his long term experience matured in Loway working with QueueMetrics-Live SAAS service.

QueueMetrics-Live suite collects Asterisk PBX data and generates analytical reports for over 200 metrics, covering all the key categories for a call-center effective management (reporting, supervisor page, agent page, quality assessment, wallboards, queue and agents management).

Please check the official QueueMetrics websites for more information and trial requests: www.queuemetrics.com and www.queuemetrics-live.com