That is possible - as long as you run only reports that contain 10 agents. If the queue has 15, that is not possible. The only thing you can do is to use an alias to "stick together" multiple agents, but at that point you lose the ability to distinguish between them.

In general, if you have 15 distinct agents (that is, you pay 15 people each month), you should be licensed for all of them; if not you may find that some queries, wallbards or real-time reports block because they are over the limit.

Still, if you are okay on losing details, you may use one agent as "catch-all" by setting its aliases to all the agents you don't want to see. So, for example, if you have a queue that has agents 101, 102, 103 and 104, and you only want to see 101 and 102, you may create another agent called "Other" that aliases to "agent/103|agent/104".

This way you will see in the reports agents "101", "102" and "Other", and they will only be counted as three separate agents. Of course you lose the ability to distinguish between 103 and 104, so YMMV.

See also:

• Why do I get a message "The report exceeds the number of licensed agents"? How many agents do I need?