Upgrading the QueueMetrics Yum Repository to HTTPS

For historical reasons, the first version of our yum repository was accessible only via HTTP.
Now the repository available through HTTPS as well.

The plaintext repository will not be dropped because we are aware that some old systems (CentOS 5 based systems for example) may encounter handshake connectivity issues and so on.

For this reason, the default protocol for our yum repository will now be HTTPS; if you have an old installation you will have to migrate manually and check if it works on your system.

In order to migrate you have to replace the

baseurl 

line in

/etc/yum.repos.d/loway.repo

to

baseurl=https://yum.loway.ch/RPMS

NOTE: The file might not be called loway.repo if you have renamed it manually, in that case please edit the relevant file.

QueueMetrics

QueueMetrics is a highly scalable monitoring software that lets you track agent productivity, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.

You can measure all contact centre activities with more than 200 different metrics and manage realtime processes with extensions and calls control, live alarms, whisper mode, spy and barge mode.

QueueMetrics References

QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros.

For more technical information please refer to the User Manual.

Visit www.queuemetrics.com for a free 30 days full featured trial.

Attend our Free Webinars for a live demonstration of QueueMetrics.