Introducing QueueMetrics 22.11
There is a new version of QueueMetrics just released - version 22.11 is out after 9 months of development and over 180 bugs and issues fixed. It is immediately available for download and offers a large number of improvements in terms of ergonomics and functionality.
Some of the highlights are:
- Reports: better looks and Agent Timeline
- A new QA editor
- Fully custom data blocks
- Many improvements on wallboards
- Saving and loading reports and wallboards as templates
- New Recalls data blocks (and wallboard)
A complete list of changes is available on the page What’s New in QueueMetrics 22.11.
Loway will be having a YouTube Live event to walk you through the new features and how they work on November 8th at 16.00 CEST (18.00 Dubai, 10 AM US East, 7 AM US West) - you are welcome to join us and ask questions.
See you there!
QueueMetrics References
QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk and Freeswitch distros.
For more technical information please refer to the User Manual.
Visit www.queuemetrics.com for a free 15 days full-featured trial.
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